This business had consolidated its software and IT requirements into one platform with one delivery method, unfortunately the software and IT was controlled by others.
In order to secure its records and provide ready touch-points in the event of disaster, a detailed understanding of the business and its connectivity links was needed.
Business knowledge, passwords and software user manuals were scattered or lost on employee departure. Separate versions of the same programs existed and shared links within data consolidation spreadsheets provided many reporting headaches.
A software encyclopedia was initially developed with connections and key purposes recorded.
Current alternatives were overlaid and user experience lines straightened and shortened.
Where possible, tenders were constructed to ensure replacements were fit-for-purpose and met compliance requirements.
Future growth paths for all areas were simultaneously identified, planned and drafted for later upgrades.
Operational costs for technology and software reduced from $198,000p.a to $32,400p.a
Change is ever-present. Some old technologies create less work than new, and some new technologies create less work than old.
When you require a system re-balance, Clear2sea System Solutions is here for you.